Legal

Terms

Draft for review. Billing, cancellation, unused sessions, refunds, payment provider and effective date must be confirmed and legally reviewed before publication.

About these terms

These terms cover using this website and working with me. Craig Mackay Coaching is operated by Craig Mackay, a sole proprietor based in California, United States. If anything is unclear, email contact@craigmackaycoaching.com before you book.

Coaching is not therapy

I'm a coach. Coaching is not therapy, counselling, psychiatric care or medical treatment, and it isn't a replacement for any of them. I don't diagnose or treat any medical or mental health condition.

If you're in crisis or thinking about harming yourself, please get help now. In the US, call or text 988, or call 911. In the UK, call Samaritans on 116 123, or 999 in an emergency.

Plans and payment

Sessions are 60 minutes and online. Monthly plans are $300 for one session, $550 for two, or $1,000 for four. Prices are in US dollars. Billing timing, cancellation notice, unused-session rules and refunds will be confirmed before launch.

Rescheduling

You can reschedule free with at least 24 hours' notice. A later cancellation or change counts as a used session. If I need to reschedule, you won't lose the session.

Confidentiality

What you share stays between us unless you give permission, I believe someone is at serious risk of harm, or the law requires disclosure.

Your part and results

You're responsible for your own decisions and actions during and after our work. Everyone is different, and I cannot promise specific results.

The website and workbook

The website text, images and free workbook belong to Craig Mackay Coaching. You may use the workbook personally, but may not copy, share or sell it without permission.

Governing law

These terms are governed by California law. If you live elsewhere, nothing here removes rights that apply under your local consumer law.

Contact

Craig Mackay Coaching
contact@craigmackaycoaching.com
(917) 300-1809